Shipping+Returns

Not satisfied with your purchase? Read below to find out how we can help you!

Shipping Policy

Return Policy 

For Ground Shipping: Once your order ships, it will take 3 to 8 business days for delivery in the 48 contiguous United States, based on how far you are from our store in Grayling, MI.

 -The Ground Shipping fee for orders shipping within the United States is $6.95.

 

You can enjoy Free Ground Shipping (3-10 business days once shipped) on orders over $75* when you’re shipping within the 48 contiguous US states! *Order value must be over $75, after any discount is applied, taxes not included. 

Unfortunately, a single order can only be shipped to one location. If you need to ship to two different places, you will need to place two separate orders.

All orders are shipped from the Post Office in Grayling, MI. Most small packages ship via USPS.

Please note: Once orders have left the store and been delivered to the United States Postal Service (USPS) or UPS facilities, Up North Apparel will have completed their shipping responsibilities. Any loss and/or delay during transit is the responsibility of the customer and the carrier used to ship the order. 

  • If your items are received with a damage or quality issue, please do not return the items. Instead, please see our procedures located here

  • Product must be in original packaging, unused and in new condition.

    • You can choose to return your items using our shipping label which costs $6.95 that will be deducted from your refund or you can ship back using the method of your choice

  • Items are eligible for return within 30 days from the date the product was received.

    • Items received as a gift are eligible for store credit only.